F. A. Q. about Business


Table of Contents

  1. Should I change locks after an employee leaves?
  2. At my work things are disappearing. When I looked at who has....
  3. What is a restricted key system?
  4. How can I get keys stamped "DO NOT DUPLICATE" duplicated? 
  5. I think someone is “jimmying” the locks to our office.
  6. My front door is slamming closed.  What can I do?


Q: Should I change locks after an employee leaves?

A: Yes, Yes, Yes, not only are you protecting your assets, but you are also protecting the ex-employee. If you have a problem and you did not change the locks who do you look at? You cannot narrow down the list of suspects to only those in your employ. If you change the locks then you can eliminate the ex-employees as suspects, and concentrate on current key holders. Or, replace your exterior cylinders with high security cylinders (i.e. RXO, GMX, or Medeco). High security cylinders put you in control of your keys. The security shop that establishes your system is the only place duplicates can be made. Proper identification and an authorized signature are required when additional keys are needed. These types of keys have patents on their key design, which prevent unauthorized key duplication. High security cylinders also offer a greater degree of resistance to picking, and impressioning, or other forms of surreptitious entry.

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Q: At my work things are disappearing. When I looked at who has keys, I didn't know! What can I do?

 A: There are several choices available to you, all varying in price and level of security. One, you could have all the locks on the premises re-keyed, and then monitor who keys are issued to. But, there will be no control over copies being made at the local shops. Two, you could have all locks re-keyed onto a high-security restricted key system and you will be the authorized signatory. Read more information under Locksmiths in Product & Services. Three, you could install an electronic access control system, which monitors the staff members who enter and exit the building. For further details see our Access Control Links.

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Q: What is a restricted key system?

A:
A restricted key system is a patented key system, which provides control on who can obtain duplicate keys to your premises. Authorized persons & their signatories are maintained on file. Keys won't be cut until a written request signed by an authorized person is received. A log of all keys cut & who authorized it are also maintained. Restricted keyways also provide extra protection against lock pickers. Some are even said to be "pick resistant". The locksmith will keep records of each key cut and we recommend the signatory keep a key log as well. To find out more about the types of restricted key systems available, go to our Commercial Lock Link.

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Q: How can I get keys stamped "DO NOT DUPLICATE" duplicated? 

A: Our policy has always been to have a written letter of authorization, on company letterhead, stating “you” are permitted to have copies made.  If this is not possible, we have a form that you can fill out. In either case, a photo ID is required before the keys are handed over.

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Q: I think someone is “jimmying” the locks to our office. The fire code won’t allow me to install deadbolts so what can I do?

A: A back door bar is a good idea for those entrances that don't have one. Obviously a burglar is going to attack the doors that are away from the main street. This would be the type of bar that fits in a bracket mounted to the door. You have to lift it off the door to open it. These can only be used by the last one out (who goes out the front entrance) as the fire marshal will cite you if it is used while the building is occupied. Then you take it off when you enter in the morning. Your locksmith can install one and this will make it a LOT tougher for the bad guys to use a pry bar on your door. Your locksmith can also install latch guards and cylinder collars on your front door. This will help deter 2 common ways the bad guys get in. Stop by the locksmith shop and ask to see what I'm talking about here and an explanation of the benefits.

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Q: My front door is slamming closed.  What can I do?

A: A properly installed and adjusted door closer should control your door. To determine the correct door closer you need to know the door size, door location within the building, and location of the closer on the door. Adjusting the spring power, closing speed, latching speed, and back check should allow proper control. The door closer's job is to let the door open easily, except at the end of the swing where back check is desired. Through the closing arc, a uniform, reasonable speed should be maintained. Finally the closer should close the door quietly and firmly.

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Revised: 05/15/15.